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FAQ

Yes, Field Staff can log in using their own smart phone to report on shifts, view future shifts and more. It is a slimmed down version of the Field Staff web portal that enables field staff to report on the spot. Devices supported include iOS and Android mobile devices. You don't need to provide your Field Staff with a PDA as they can simply use their existing Smart Phone.
Field Staff can log in to IDS to access and report on their demo shifts using any web browser. Field Staff also have access to view their future work which can be pre-set by Admin to the number of weeks a Field Staff member is allowed to see. Field Staff also do any trainings that are required through this portal and also have the capabilities to get their payslips and view their messages here.
The power lies in your hands. You can choose if you want your client to see data directly from your field staff or if you would like to pre-approve it first. Your clients have access to an engaging and animated dashboard to give them precise information about their Jobs in real time! A client can be assigned to any number of jobs ensuring that a client only has one username and password in the system that will allow for access to all of their jobs. IDS allows for images and video to be uploaded for the client to see here along with a wide range of reports and complete shift information. Admin has the power to approve images and shifts before they reach clients so that there are no surprises to the client while viewing..
That's no problem at all. IDS has a simple inbuilt invoicing system if you would like to use it. We can also integrate with other invoicing systems or we can generate export files for you if you prefer.
That's no problem at all. IDS has inbuilt pay slips if you would like to use them. We can also integrate with other pay systems or we can generate export files for you if you prefer
Very easy! We have companies come to us constantly complaining about inferior systems that they would like to transfer from and we help them every step of the way.